About Us

About Gatlinburg Trolley

Gatlinburg Trolleys operate on a daily basis, serving visitors and residents 365 days a year, providing an easy, free way to get around Gatlinburg. Visitors in the area can board a Trolley at any stop in the City and be off to their destination. All Trolleys stop at the Mass Transit Center, located at Ripley's Aquarium of the Smokies.

The Gatlinburg Trolley can also be used as an easy way to get into downtown without having to drive into the City and find a parking spot. You can use the Park-n-Ride Lot at the Gatlinburg Welcome Center, located at 1011 Banner Road in Gatlinburg, just off of the Spur just before entering town, board a trolley and be in downtown Gatlinburg in a matter of minutes.

Contact Us

Hours of Operation
365 days a year. Hours vary depending on route and special events

March - April:
10:30a.m. - 10p.m.

May - October:
8:30a.m. - 12 midnight

November - February:
Sunday - Thursday 10:30a.m. - 6p.m.
Friday and Saturdays 10:30a.m. - 10p.m.

Paratransit (ADA) Services

Gatlinburg Mass Transit Paratransit service is an origin-to-destination service for the mobility-impared living anywhere within the Gatlinburg city limits or within three-quarters of a mile either side of a fixed route, whichever applies.

All Gatlinburg Mass Transit Trolleys are lift-equipped for wheelchairs and/or other mobility aids and may be accessed at any designated trolley stop. ADA Paratransit services can be provided for individuals whose disability or heath condition may prevent them from using the GMT fixed route services. Individuals who are interested in using Paratransit service must apply and be found eligible according to the eligibility guidelines presented in the GMT Paratransit Plan.

Modification Requests And ADA Complaint Process

The City of Gatlinburg is committed to providing equal access and opportunity to qualified individuals with disabilities in all programs, services, and activities. In some cases, individuals with disabilities may need reasonable modifications to policies and procedures to ensure access to transit services. The City of Gatlinburg will provide reasonable modifications, as necessary, to afford equal access to programs for persons with disabilities. The City of Gatlinburg will take appropriate steps to ensure that persons with disabilities have an equal opportunity to participate.